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Hyperoptic Broadband

Symmetric gigabit broadband from approximately £20/month — where available. Hyperoptic runs its own full fibre network into apartment blocks and new developments. Coverage is not nationwide: check your building first.

8.1 / 10
Broadband Find score
Plans from
£25/mo
Top avg speed
1000Mbps
Current deals

Hyperoptic broadband deals

PlanAvg speedContractUpfrontMonthly
150Mbps Broadband150Mbps12mo£0.00£25.00See deal
1Gbps BroadbandPopular1000Mbps12mo£0.00£35.00See deal
Annual price rise — every March. Hyperoptic links its annual increase to inflation (CPI), applied each March, even mid-contract.
Our verdict

Hyperoptic — pros & cons

Urban renters and apartment dwellers in connected buildings who want the fastest, most reliable broadband available at a fair price — particularly valuable for remote workers, content creators, and anyone who uploads large files regularly.

Pros

  • ↕️Symmetric speeds at every tier — upload matches download, ideal for video calls and large uploads
  • 💰Highly competitive pricing for gigabit speeds — often among the cheapest gigabit options in covered buildings
  • 📅Both 12-month and 30-day rolling contracts available — more flexible than most providers
  • 🏢Own infrastructure — not reliant on Openreach, built directly into apartment blocks
  • 🏙️Strong coverage in urban apartment buildings across multiple major UK cities
  • 🔒Reliable dedicated building connections — not shared with the wider street

Cons

  • 📍Very limited coverage — only available in buildings where Hyperoptic has installed its network
  • 🏡Not available in houses — specifically targets flats, apartments, and MDU properties
  • 📺No TV offering whatsoever
  • 📱No mobile service
  • 📈Price rise structure less transparent post-Ofcom rule changes — confirm terms at sign-up
  • 🗣️Not separately reported in Ofcom complaints data — limited independent benchmarking
FAQs

Common questions about Hyperoptic

Is Hyperoptic available in my building?+

Hyperoptic installs its network building by building — check your postcode at hyperoptic.com and also ask your building manager if Hyperoptic has been installed.

What makes Hyperoptic different from BT or Sky?+

Hyperoptic runs its own full fibre network directly into apartment blocks, delivering symmetric speeds (equal upload and download) that Openreach providers like BT and Sky cannot match at equivalent tiers.

Does Hyperoptic use Openreach?+

No. Hyperoptic owns and operates its own full fibre infrastructure, completely independent of Openreach.

What is symmetric broadband?+

Symmetric broadband delivers the same speed for both downloading and uploading — so a 1Gb symmetric plan gives you 1Gb down and 1Gb up. Most UK providers offer much slower upload speeds.

How fast is 1Gb broadband in practice?+

A gigabit connection can download a full HD film in under a minute, support dozens of simultaneous devices, and handle multiple video calls. For most households 150–500Mb is sufficient — but gigabit future-proofs the connection.

Coverage

Hyperoptic coverage areas

Urban apartment blocks and MDU properties in London, Leeds, Glasgow, Edinburgh, Cardiff, Birmingham and other major cities — building-by-building availability.

LondonLeedsGlasgowEdinburghCardiffBirmingham
Customer reviews

Hyperoptic reviews

Genuine ratings from Hyperoptic customers. Every review is checked before it appears.