Virgin Media Broadband
Virgin Media operates its own cable (HFC) network reaching around 17 million UK premises the only serious alternative to Openreach for most households. Speeds up to 2Gb and comprehensive TV bundles, but historically steep annual price rises.
It’s no secret that internet service providers are aggressively competing for the top spot in UK to attract more customers. Among the many ISP’s of UK, Virgin Media is one the largest and most well-known internet service providers along with their mobile and TV services. Virgin Media makes their way to the top charts due to the amazingly fast internet speeds they provide that range from 132Mbps up to 2Gbps which is by far the most any major ISP in UK is providing.
Virgin Media broadband deals
Virgin Media broadband contracts increase by £4/month each April, including mid-contract. Below is an example for a £23.99/month plan (their cheapest current deal):
This applies whether you're in or out of contract — always factor the Year 2 price into your comparison.
Virgin Media — pros & cons
Households in Virgin Media's cable footprint who want fast broadband and TV from a single provider and are in an area not yet reached by full fibre altnets.
Pros
- 🚀Speeds up to 2Gb on its own cable network not reliant on Openreach
- 📺Comprehensive TV bundles including Sky channels via V6 or Stream boxes
- 🌐Own network covering approximately 17 million premises widest non-Openreach footprint
- 📦Bundled broadband, TV, phone and mobile available from a single provider
- ⚡Consistently fast real-world speeds cable infrastructure delivers reliably
Cons
- 📈£4month fixed annual price rise every April — historically higher than inflation
- 🗣️22 complaints per 100k above the industry average
- 📍Not available in all UK areas no coverage in many rural and some suburban postcodes
- ⬆️Upload speeds are asymmetric significantly slower than download on HFC
- 💰Gigabit plans are expensive compared to altnet alternatives where available
Common questions about Virgin Media
Is Virgin Media available in my area?+
Virgin Media covers approximately 17 million premises, mainly in urban and suburban areas. Check your postcode at virginmedia.com.
Does Virgin Media use Openreach?+
No. Virgin Media operates its own cable (HFC) network independently of Openreach.
How much does Virgin Media increase prices each year?+
Virgin Media applies a fixed £4.00/month rise every April, including mid-contract.
Is Virgin Media good for TV?+
Yes. Virgin Media offers one of the most comprehensive TV bundles in the UK, including Sky channels, catch-up and on-demand.
How does Virgin Media compare to Sky?+
Both offer TV and broadband bundles. Virgin Media's own cable network can deliver faster download speeds; Sky uses Openreach but has more flexible contract options.
Complaints per 100,000 customers
How often customers escalate complaints to Ofcom — lower is better.
Source: Ofcom quarterly telecoms complaints data.
Virgin Media coverage areas
Coverage is highest in cities, larger towns and suburban areas across England, Wales and parts of Scotland.
Virgin Media reviews
Genuine ratings from Virgin Media customers. Every review is checked before it appears.