TalkTalk Broadband
TalkTalk is one of the UK's largest budget broadband providers, offering Openreach FTTP and FTTC from under £24/month. Value-focused but let down by higher-than-average complaints.
TalkTalk provide value for money, broadband, fibre, line rental, TV and mobile phone services within the UK. Offering a simple plan structure of unlimited broadband with no usage caps. Their fixed price broadband plans give you peace of mind that your price won’t change for the duration of the contract.
TalkTalk’s fixed price fibre boradband packages offer faster fibre broadband. Ideal for when the whole house is online. Providing speeds upto 4.5times faster than conventional broadband.
TalkTalk broadband deals
TalkTalk broadband contracts increase by £4/month each April, including mid-contract. Below is an example for a £24/month plan (their cheapest current deal):
This applies whether you're in or out of contract — always factor the Year 2 price into your comparison.
TalkTalk — pros & cons
Price-conscious households willing to trade some customer service quality for among the lowest monthly costs on the Openreach network.
Pros
- 💰Among the cheapest broadband prices in the UK consistently competitive at the budget end
- 📶Full fibre FTTP available on Openreach where built
- 📦Broad range of plans from basic ADSL to gigabit FTTP
- 🔁Flexible contract options including rolling monthly on some plans
Cons
- 🗣️Higher than average Ofcom complaints 25 per 100k vs 16 industry average
- 📞Customer service reputation is consistently below average
- 📈£4.00/month annual price rise every April
- 📺TV bundle availability limited vs Sky or Virgin Media
Common questions about TalkTalk
Is TalkTalk reliable?+
TalkTalk uses the Openreach network, so line reliability is comparable to BT or Sky. However, its customer service complaint rate is above average.
Does TalkTalk increase prices?+
Yes. TalkTalk applies a fixed £4.00/month increase every April, including mid-contract.
Is TalkTalk going bust?+
TalkTalk was taken private by Toscafund in 2024. It continues to operate as a going concern but its financial situation has attracted attention.
What speeds does TalkTalk offer?+
TalkTalk offers plans from standard ADSL up to 900Mb full fibre FTTP on the Openreach network.
Does TalkTalk do TV?+
TalkTalk has wound down its TV offering significantly. TV bundles are limited compared to BT or Sky.
Complaints per 100,000 customers
How often customers escalate complaints to Ofcom — lower is better.
Source: Ofcom quarterly telecoms complaints data.
TalkTalk coverage areas
Nationwide where Openreach has built its network.
TalkTalk reviews
Genuine ratings from TalkTalk customers. Every review is checked before it appears.